Bluetooth isnt working at all:
There are several Bluetooth problems that can be solved very easily. Here is a checklist of things to run through:
Bluetooth is flakey - it connects works sporadically:
Apple has some suggestions to check first: http://support.apple.com/en-us/TS4562
First, try testing TokenLock while monitoring something like an Apple Bluetooth Keyboard or Magic Trackpad if you have one. This will give you a better idea of how a "well behaved bluetoth device" works with Tokenlock.
We find that the devices make a large difference - these are actually no problems with the TokenLock app so much as how well behaved the bluetooth devices are. Some phones prefer being a little flakey over using up a little more battery to be good bluetooth citizens.
Bluetooth is a wireless technology that is made for short distance radio communications. It happens to also run in the same frequency band as most WiFi today. It is also made for mobile devices and so is set up to try and consume as little power as is possible. All of these things as well as environmental factors are outide the control of TokenLock the app.
If you are experiencing bluetooth flakiness there are a few things you can try further:
In short, TokenLock does its best to try and reliably detect your device. In fact you will notice "lag" in us locking and ulocking specifically because we do multiple checks to make sure the decisions TokenLock makes about your device's proximity are as accurate as it can make them.
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