Did you click the Go button, or do you have Auto Sync turned on? :-)
There are a few major steps in troubleshooting Dapper, but its a good idea initially to snc just a small sample of your library - maybe two albums, to make sure all is working. Once youre all set then you can add the bulk of your music to your Dapper playlists...
First, wake sure the DAP's drives are showing up on your Mac. If they are not, Dapper will not be able to see your device and make any changes.
Make sure Dapper knows which drives you want to use, and has access.
At this point the "Go" button on Dapper should become visible. If not, there is still an issue with Dapper seeing the drives- either because they are not showing up on the Mac at all, or Dapper cant access or does not know which ones to use (they haven't been selected)
Milestone 1: If the "Go" button appears, or auto sync starts, you have successfully connected your DAP.
Next, to make sure things get copied properly, make sure the your type of DAP is selected.
Make sure you have playlists in iTunes that start with the word Dapper. Only these tracks and playlists will be copied. Its a very good idea to try to keep only music in these playlists.
If all else fails, you can reset Dapper by quitting it, and then holding down the <OPTION> key while running it again. If you hold down the key, you will be asked if you want to reset settings - click Yes. Dapper will quit and then you can release the option key and run Dapper fresh again.
Still have problems? You can try our latest build by clicking here, or log a case and we'll be more than happy to help!
Please look at this article on how to gather the most information in order for us to help.
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