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TokenLock bluetooth issues Article rated 2.6/5.0
Bluetooth isnt working at all: There are several Bluetooth problems that can be solved very easily. Here is a checklist of things to run through: Is bluetooth on? (Check for the bluetooth B icon o...
4.51 not locking/unlocking with USB device Article rated 2.8/5.0
some users have exported that TokenLock is not loging or unlocking via USB after an upgrade to 4.51.  This new verion completely re-engineered the USB system, and as a result some configurations ...
iOS6, Yosimite and iPhone 6/6+ Bluetooth issues Article rated 3.2/5.0
As you may be aware, iOS8 and OS X Yosemite have some serious Bluetooth connectivity problems as mentioned around the web: Apple's iOS 8 update breaks Bluetooth car connections, fix may be coming w...
Tokenlock does not enter password successfully in osx 10.12 Article rated 5.0/5.0
OS X 10.12 introduced a new bug that causes some Macs not to be able to enter the password successfully.   The latest version of TokenLock fixes this, though on some slower Macs this may not be...
TokenLock is not locking my mac Article rated 2.6/5.0
Here are some things to check to see why TokenLock isnt locking your Mac:   Set a HotKey and try locking using that - is the issue that TokenLock isnt locking right, or a problem detecting yo...
TokenLock is not Unlocking my Mac Article rated 2.7/5.0
TokenLock unlocks your Mac in two different ways. First, if you are using the built in TokenLock lock, it should have no problems whatsoever unlocking. Alternately TokenLock can unlock your Mac using...
Movie playback skips when I run TokenLock Article rated 3.0/5.0
This is an issue with Bluetooth and Wifi:   Because both 802.11b/g Wi-Fi and Bluetooth wireless technology share spectrum they may interfere with one another. This happens when TokenLock tries ...
How to do a fresh install of TokenLock Article rated 3.1/5.0
To completely remove and reinstall TokenLock, follow these directions:   Step 1: Save your serial number Your serial number is shown on the left hand side of the main TokenLock settings screen...
TokenLock is crashing Article rated 3.0/5.0
If this is happening to you, please try disabling the guest account and fast user switching (In the Users and Groups conrol panel of OSX). There seems to be a potential bug with OSX which can cause th...
How do I buy TokenLock? Article rated 2.9/5.0
You can buy TokenLock in the app store, or here on the site using PayPal.   If you buy the App Store version, and run it, it will automatically save an activation code to your Mac's hard drive ...
How secure is TokenLock? How do I get serious about security? Article rated 3.1/5.0
Tokenlock enables you to improve the security of your Mac by locking it whenever a device is removed. We have designed it with several specific settings and features to help you be as secure as possi...
How can I use my Pebble smartwatch to lock my Mac? Article rated 3.1/5.0
Note: Currently Pebble is a new device with some rough edges… it responds to only one device at a time - meaning that for TokenLock to work with it, it needs to be connected to your Mac and not...
My YubiKey shows that it does not have a serial number Article rated 2.8/5.0
Yubikey 2.2 or later has a non-alterable, factory programmed unique serial number which is different than the public identities configured.   Some YubiKeys do not come with their serial number ...
Tokenlock warned me that my version of OSX was less that 10.8 Article rated 3.0/5.0
TokenLock uses a lot of functionality in OSX to try and make sure your Mac locks or unlocks correctly and reliably. There are several pieces of functionality only available in 10.8 and above, such as...
TokenLock does not see my LaCie PetiteKey Article rated 3.0/5.0
The LaCie PetiteKey shows up in the USB device list as: USB DISK 2.0 If you select that, it'll work great!
Debugging if TokenLock is locking instantly. Article rated 3.0/5.0
Can't see a log because TokenLock keeps locking? We can see more if you have a second Mac by:   Stopping TokenLock (or safe-booting your Mac) In System Preferences -> Sharing - turn on Rem...
What is the frequency of updates - I am getting too many Article rated 2.9/5.0
There are three main code levels of TokenLock, and they are each updated differently:   App Store Version - Updated infrequently (Once a month or so) WebSite standard version - Updated once ev...
How can I make tokenlock only unlock, but not lock my Mac Article rated 3.1/5.0
You can have it NOT lock bydisabling TokenLock's locking function:
How do I reset my TokenLock password Article rated 3.1/5.0
To reset the password you need to: Open up Keychain access (Applications->Utilities->Keychain Access) Search for  TokenLockAdminPassword Edit or delete that , and then restart