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» Category: Troubleshooting Mebia FTP  (Go back)

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First things first Article rated 2.9/5.0
A few hints to start: Its always a good idea to turn off your iPhone or iPad and then turn it on again. This fixes a lot of issues with networking and is a good first step to avoid frustration. If M...
Test that your Firewall is not your issue Article rated 3.0/5.0
For MediaTransfer to connect from your iPhone or iPad to your PC, your PC needs to allow it to connect in the first place. Many issues with MediaTransfer are in fact firewall issues. Try turning off W...
Turning off the Windows firewall in Windows XP Article rated 3.1/5.0
To make sure we have no Firewall issues between your iPad or Iphone and  Windows, the first thing we are going to do it temporarily turn off your Windows Firewall.   Select Control Pa...
Turning off the firewall in windows 7 and beyond Article rated 2.9/5.0
To make sure we have no Firewall issues between your iPad or Iphone and  Windows, the first thing we are going to do it temporarily turn off your Windows Firewall. Click the Start menu...
Try turning off Passive Mode Article rated 2.9/5.0
If you use certain firewalls and even port numbers in your FTP server, you may want to test with Passive Mode turned off inside of MediaTransfer. If this does not fix your issue, switch back.
My pictures and videos are cut off Article rated 3.1/5.0
If you are seeing pictures where the bottom half is gray, its likely that your connection between MediaTransfer on the iPad or iPhone is being disconnected from the server. Solutions: Turn passive m...
"No access to the camera roll was granted" Article rated 3.1/5.0
If you see this error, then you have not told your iPad or iPhone that MediaTransfer is allowed to access your Pictures and Videos. To fix this on your iPhone/iPad: Tap the settings app. Tap the Ge...
Mebia says the "Connection refused" Article rated 3.0/5.0
If your iPhone or iPad pops up the message "Connection Refused" this could be because of one of two things: Macs: 1... You have not turned FTP on.  PC: 1... You have not installed an FTP serv...
Detailed FTP Logging in OSX Article rated 3.0/5.0
To check what is happening in detail from OSX, you can do the following:   Inside of Applications on your Mac is a folder called Utilities. Inside Utilities is an Application called Terminal. ...
I *still* cant get Mebia FTP to talk to my PC Article rated 2.9/5.0
90% of all the support requests we get are issues with Windows, Windows Firewall settings or Windows computer names. If your PC is not cooperating, remember that MediaTransfer is free, and is not the...
Mebia FTP stopped working after an iOS upgrade Article rated 3.0/5.0
We have seen a few users whose Mebia FTP database has become corrupted on an upgrade from iOS 5 to iOS 6. To fix this issue, you unfortunately need to remove and re-install Mebia in order to clear aw...
Testing FTP locally on a PC Article rated 3.1/5.0
In order to test if your FTP server is in fact operational, try this: Step 1: Lets gets command prompt up... On windows 8+ go to the desktop (old windows interface) and put the cursor in the bottom ...
Testing connectivity on iOS using iNetTools Article rated 3.1/5.0
iNetTools is a free app on the appstore that allows you to check the basic connection to your FTP server: You can