MediaTransfer Support

MediaTransfer uses FTP to transfer files from your iPad or iPhone to your Mac or PC. Most of the issues with MediaTransfer are usually not with the app on your iPhone or iPad, but rather with the setup of your computer. 

Please make sure you have gone through the basic setup for your computer by reading the online manual here.

If you have verified your settings above, the next step is to check for common questions or problems...


Click here to see our troubleshooting guide.


Click here to view our frequently asked questions.


Click here to visit the MediaTransfer Google Group: where you can discuss your setup with other MediaTransfer users world wide.



© 2011 Jeremy Laurenson / MapPin Software